Analytics & Graphs

  • Total Calls
  • Answered Calls
  • Missed Calls
  • Under 1 minute
  • 1-2 minutes
  • Over 3 minutes
  • Average talk time per answered call
  • Day that generated the most calls
  • Incoming Calls By Hour
  • Incoming Calls By Date
  • Incoming Calls By Day Of Week
  • Incoming Calls By Provinces
  • Calls vs. Time Spent Report
  • Call Distribution by Campaign vs. Talk Time
  • Incoming Calls Results
  • Average Call Duration
  • Click to display CDR

Monitoring Panel

  • Call Direction
  • Call Duration
  • Caller
  • Callee
  • Monitor Call
  • Whisper Call
  • Bargin to Call

Billing Reports

  • Generate Invoice to WHMCS
  • Filter Report Dates
  • Filter Report Calls
  • Active DID Report
  • SIP Trunks Report
  • Dedicated Channels Report
  • Dafeeder User Report
  • Incoming Calls Chart
  • Outgoing Calls Chart
  • Phone Terminal Extensions Chart
  • Intercom Paging Extensions Chart
  • Calling Card Extensions Chart
  • Callback Extensions Chart
  • Conference Extensions Chart
  • Voicemail Extensions Chart
  • Auto Attendant IVR Extensions Chart
  • Queue Center Extensions Chart
  • Queue Extensions Chart
  • DaFeeder Users Logins Chart
  • Sound Files Storage Chart
  • Music Files Storage Chart
  • Fax Message Storage Chart
  • Voicemail Message Storage Chart
  • Total Storage Chart
  • Active Phone Numbers Chart
  • Users Chart
  • Concurrent SIP Trunks Chart
  • Dedicated Channels Chart
  • Provisioned e911 Phone Chart
  • Recorded Calls Storage Chart

Management

  • Add API Key & Secret
  • Update Company Information
  • Assign DaFeeder ID
  • Add WHMCS Client ID for Billing
  • Choose WHMCS Payment Method
  • Choose NET Term in Days
  • Set Timezone for Call Reports
  • Create, Manage Users Roles
  • Set Charge Rates for all Extension Types
  • Set Discount Items
  • Set Discount Value in $
  • Recorded Calls Storage Chart
  • Assign DID friendly names
  • Change Colour of DID Display
  • View e911 Registration Status
  • Provision DID to e911 Service

Extension Reports

  • Select Date Range
  • Filter By Call Type
  • Filter Report By Column Title
  • Drill Down Calls Made
  • Drill Down Calls Received