At SIClytics, we firmly believe in tracking progress and measuring performance. Of course, the fact that we offer North American business owners a fantastic call tracking service encourages us to feel this way. However, it’s our history working with business owners from a wide variety of industries that has helped us to understand just how important it is continually study the successes and failures of a company.
Why should the word “failure” not scare anyone in the business world? We believe the word should be recognized as a synonym for “opportunity”. After all, what better way is there to learn than to make mistakes? Our call tracking service enables business owners to figure out where there may be opportunities to learn from certain mistakes. Investing your money into solid lead-building ventures is a huge advantage to utilizing our call tracking services.
We’re also quite proud of our Lead DaFeeder Dialer. It is especially beneficial for businesses that employ numerous representatives to work their phones. Instead of having them manually dial their customers (an archaic practice, by today’s standards), the Lead DaFeeder Dialer automatically contacts leads with the simple click of a button. This cloud-hosted service creates, assigns and distributes leads to your team, making your call centre much more efficient.
How can the Lead DaFeeder Dialer make your company more efficient? Firstly, it doesn’t just save your phone agents a lot of dialing time, it also serves as an online filing system. Each lead is saved as its own specific file that can have notes attached to it, making future calls to each lead made a lot more professional. Leads can be placed into categories so that your employees have better understandings of the business types they’re calling. Specific notes help for each of your reps to better manage each call.
That way, when a lead pops up on your agent’s screen, he or she will quickly receive any pertinent information that was received the last time the lead was called. This transitions the entire concept of cold calling into “warmer” interactions. “The last time we spoke to you, you mentioned that you were considering our services. Did you have any further questions about them that I could answer?” That’s an example of how your reps can begin future calls thanks to the information found in the Lead DaFeeder Dialer.
How have SIClytics customers taken to the Lead DaFeeder Dialer? Clients who have already taken advantage of this great service have been extremely pleased with its production-boosting results. The click-of-a-button dialing automatically increases the number of calls that call centre reps are able to make with each shift. Accurate client notes made available to staff members on-screen puts companies in much better positions to transition leads into buying customers.
Similar to our call tracking services, the Lead DaFeeder Dialer gives you the opportunity to track the success of each of your phone reps. It also helps you to properly categorize all of your leads so that you are spending more time connecting with curious prospects rather than calling disinterested individuals. The Lead DaFeeder Dialer has been widely heralded for its ability to both increase sales and customer satisfaction!
SIClytics is very proud to offer this great service as part of its long list of products and services. We imagine that you may have some questions about it. And we’d be only too happy to answer them for you. Please don’t hesitate to give us call! We can be reached at 1-877-374-6003.