Analytics & Graphs
- Total Calls
- Answered Calls
- Missed Calls
- Under 1 minute
- 1-2 minutes
- Over 3 minutes
- Average talk time per answered call
- Day that generated the most calls
- Incoming Calls By Hour
- Incoming Calls By Date
- Incoming Calls By Day Of Week
- Incoming Calls By Provinces
- Calls vs. Time Spent Report
- Call Distribution by Campaign vs. Talk Time
- Incoming Calls Results
- Average Call Duration
- Click to display CDR
Monitoring Panel
- Call Direction
- Call Duration
- Caller
- Callee
- Monitor Call
- Whisper Call
- Bargin to Call
Billing Reports
- Generate Invoice to WHMCS
- Filter Report Dates
- Filter Report Calls
- Active DID Report
- SIP Trunks Report
- Dedicated Channels Report
- Dafeeder User Report
- Incoming Calls Chart
- Outgoing Calls Chart
- Phone Terminal Extensions Chart
- Intercom Paging Extensions Chart
- Calling Card Extensions Chart
- Callback Extensions Chart
- Conference Extensions Chart
- Voicemail Extensions Chart
- Auto Attendant IVR Extensions Chart
- Queue Center Extensions Chart
- Queue Extensions Chart
- DaFeeder Users Logins Chart
- Sound Files Storage Chart
- Music Files Storage Chart
- Fax Message Storage Chart
- Voicemail Message Storage Chart
- Total Storage Chart
- Active Phone Numbers Chart
- Users Chart
- Concurrent SIP Trunks Chart
- Dedicated Channels Chart
- Provisioned e911 Phone Chart
- Recorded Calls Storage Chart
Management
- Add API Key & Secret
- Update Company Information
- Assign DaFeeder ID
- Add WHMCS Client ID for Billing
- Choose WHMCS Payment Method
- Choose NET Term in Days
- Set Timezone for Call Reports
- Create, Manage Users Roles
- Set Charge Rates for all Extension Types
- Set Discount Items
- Set Discount Value in $
- Recorded Calls Storage Chart
- Assign DID friendly names
- Change Colour of DID Display
- View e911 Registration Status
- Provision DID to e911 Service
Extension Reports
- Select Date Range
- Filter By Call Type
- Filter Report By Column Title
- Drill Down Calls Made
- Drill Down Calls Received
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